Best 10 Hotels Near BPS ESANS KİMYA SAN ve TİC.LTD.ŞTİ from USD 18/Night-Istanbul for 2024 | Trip.com (2024)

Nice and newly furnished rooms) Clean hotel. The breakfast could be better. Otherwise everything perfect ;)

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.

There was no way to drive in the snow, so I had to stay in this hotel. There is only a square and an office next to it. There is nothing else. If the square is closed, you can't buy anything. There are no small supermarkets within a few kilometers, and gas stations are hard to find. The entrance is to get on the high-speed, sandwiched in the road, the only convenient transportation hotel has a new subway at the entrance. At this price, it is recommended to take the subway to live in the city center. The room is hygienic, but there are no bright spots in the new decoration. The service is very general. It takes at least three calls to get a response.

-＞Area and Surroundings: The hotel is at a walking distance from “Mall of Istanbul” for about 8 minutes. We arrive to the hotel by 1:00 AM and it was difficult for our taxi driver to find the hotel. The approach to reach is very desolated. -＞Room: I was in a standard room. The room was decent size and the bed was comfortable. The room had all standard amenities like Hair dryer, safety box, a hot water kettle, a small refrigerator, Ironing board etc. What I found missing was USB charging points, which is pretty much a standard now for all the hotels. The room had a table and a chair for working on your computer / working otherwise. -＞Bathroom and Bathing experience: The bathroom was decent in size. It had a congested WC next to a wash basin. It did had a bathtub in the bathroom doubling as a shower area as well. The water pressure was good enough in the shower. -＞Hotel Staff: Extremely polite, welcoming, interactive and warm. -＞Breakfast: The breakfast was well managed. The options were not as many as other good hotels but still a decent spread. We being vegetarians anyways are having very limited options to eat. -＞Swimming Pool / Gym / Spa: I was not able to access the pool or gym. -＞Lounge access: I did not have the lounge access. -＞Special mention: Wifi is free, and the speed is good.

Very good service staff was very friendly Like the breakfast Had very good experience Rooms were very clean 5 star hotel Bellboys was helpful too much.Reception was helpfull about demands.I came from london for health conditions and this hotel one hundred percent comfortable for me.And the location was best

This hotel is very sophisticated and luxurious. The rooms are spotless and the staff are all very friendly and welcoming. The restaurant food is top tier snd reasonably priced. In particular I spoke with the bar staff member called Tanju. He is lovely and is more than happy to make you feel welcome. He is very happy and willing to go above and beyond for visitor's.